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China Postal Parcel Service

In this shipping guide article, we introduce you to the features, advantages and disadvantages of China Postal Parcel to help you understand how to choose a postal parcel. For the convenience of our readers, we have divided this guide into 4 parts:

Part 1. Postal parcel characteristics

China Postal Parcel is a postal parcel business carried out by China Post in cooperation with Universal Postal Union, which belongs to the scope of air parcel business, divided into ordinary parcels and registered parcels, and is an economic international parcel business with weight within 2KG, and can be sent to more than 200 countries and regions in the world.

It is suitable for cross-border e-commerce, shopify, ebay, etsy, woocommerce and other platform sellers.

1. Rules for calculating weight

The weight is calculated in grams based on the actual weight.

2. Cargo weight & size requirements

Weight limit 2000G. The sum of the length, width and height of the outer packaging is less than 90 cm, and the longest side is less than 60 cm.

3. Tracking inquiry

Registered parcel : the post office provides real-time tracking and query tracking for receipt and delivery and import clearance.
Ordinary parcel : the post office provides partial information, no signed for information.

4. Open Inquiry Service

Registered parcel : after 1 month of mailing, if the customer still hasn’t received it, you can fill out the Post Office Inquiry Form, and the China Post Office inquiry response period is 1-3 months.
Ordinary parcel : no open inquiry service.

5. Tariff

Usually no duties are incurred. If duties or other miscellaneous fees are incurred, all charges will need to be paid by the recipient and the package will be returned if the recipient refuses to pay.

6. Claims settlement

Registered parcel : if the parcel is lost before going online and not going online within 30 days from the date of issue, the post office will confirm the loss and compensate according to the declared value of the goods, up to $100 per ticket, and refund the shipping cost. If the parcel is lost after going online, the post office will confirm the compensation according to the compensation rules of the post office and the declared value of the goods.
Ordinary parcel : no compensation.

7. Return Service

The following circumstances may cause the goods to be returned: contraband, refusal of the consignee to pay customs duties, refusal of the consignee to accept, wrong address, late receipt of goods, etc. Postal parcel return service is free of charge, and it takes about 1-3 months to return.

8. Prohibited items

Flammable liquids, powdered items, animal and plant specimens, magnetic items, etc.

Part 2. Postal parcel advantages and disadvantages

  • advantages

Postal parcel service is a logistics product launched by China Post specifically for cross-border e-commerce parcel service, belonging to the postal system and under the jurisdiction of UPU, which not only has priority clearance rights in customs, ports and airlines of various countries, but also adopts batch clearance mode, with strong clearance capacity and obvious price advantages.

  • disadvantages

Poor timeliness, limited to parcels under 2kg.

Part 3. What postal parcel products are available?

  • China Post Registered Parcel

Registered parcels can be tracked as well as queried, able to understand the logistics information of the parcel in detail, the information can be tracked and queried until the other party signs for it. In case of inadvertent loss during transportation, the post office will provide compensation treatment to the sender of the package.

  • China Post Ordinary Parcel

There is no way to track the logistics information of the parcel for the small parcels by ordinary mail. If the package is accidentally lost in transit, the post office will not provide compensation treatment to the sender of the package.

  • EUB

EUB is a registered postal parcel service launched by Postal EMS, which has the same packaging requirements as postal parcels and is faster than postal parcels.

Part 4. How to choose the postal parcel?

Usually you can choose the right channel according to the destination country, weight, product, and the requirements of time and cost, combined with the above chart. Of course, you can also contact us and we will help you optimize your logistics solution.

FAQ

Ordinary parcel: only online information is provided, no delivery information and no open inquiry service.

Registered parcel: extra registered fee is charged than ordinary parcels, online tracking inquiry, delivery information and open inquiry service are available.

It is impossible to intercept a package whose information is already online. The post office has received the goods but not online, you can try to intercept, but there is no guarantee of successful interception, subject to the post office intercepted pieces returned to the post office period.

Postal parcel are cheaper, slower and limited to 2KG in weight, while international express are more expensive and faster. Choose your logistics method wisely according to your needs.