DHL is an international express company, part of Deutsche Post DHL, the world’s leading mail and logistics group, and currently operates in 220 countries and territories worldwide, making it one of the most international companies in the world. DHL Express is suitable for sellers of Shopify, Amazon, eBay, Etsy, woocommerce and other cross-border e-commerce platforms.
Part 1. DHL Express to USA Service Advantages
- Worldwide delivery, with an average of 2-5 business days for delivery.
- Own account, API docking DHL, create orders immediately out of DHL single number.
- Full online tracking inquiry.
- A wide variety of goods can be shipped.
Part 2. Transportable items and prohibited items
Transportable items: general cargo, built-in battery cargo, electronic cigarettes, light sensitive cargo.
Prohibited items: drugs, food products, white powders, hazardous materials, tobacco, alcohol, matches, lighters, bleach, etc.
Part 3. Rules for calculating weight
Enter in KG as unit. The actual weight of the package compared with the volume weight, take the larger one to calculate (volume weight is calculated as:L*W*H cm/5000=KG). DHL stipulates that less than 500g under 21kg shall be calculated as 500g, and less than 1kg above 21kg shall be calculated as 1kg.
Part 4. Cargo weight & size requirements
The longest side of a single piece shall not exceed 1.2m, and the weight of a single piece shall not exceed 70kg. Please consult our customer service personnel in advance if the single package is too long and overweight.
Part 5. Declaration and taxation instructions
The starting point for U.S. customs duty is 800USD, so as long as the total amount of declared items does not exceed the starting point, there is generally no tax. If the declared amount exceeds the starting point, or if the goods are inspected by customs and need to pay tax, only then will the tax be levied. The amount of tax is subject to the local customs policy and is collected directly by the customs department from the recipient.
Part 6. Delivery area
U.S. mainland and dependent islands.
Part 7. Compensation clause
A. For the insured orders, the insurance cost and compensation shall be executed in accordance with “Insurance Service”.
B. For uninsured orders, compensation for loss before DHL receives the parcel: declared value (maximum: 100USD) + shipping cost; compensation for loss after DHL receives the parcel: compensation according to declared value, maximum 100USD.
Part 8. Fee List
Usually, the cost of international delivery includes only the shipping cost and fuel surcharge. The following is a list of fees that may be incurred for international express delivery.
Freight: query by price list (get a quote)
Fuel Surcharge: A surcharge charged by shipping companies to reflect changes in fuel prices. The rate is based on the price per gallon of aviation fuel in the U.S. Gulf Coast (USGC) Aviation Fuel Index published by the U.S. Department of Energy (EIA).
Remote Area Delivery Surcharge: For parcels sent to remote areas, a surcharge is required, and the additional delivery fee for remote areas will be charged by ticket. Remote areas refer to islands, highland areas, or areas where postal services are not available, or remote suburbs/towns with inconvenient traffic and fewer services.
Tariffs: Imports into the destination country may incur tariffs, which differ from country to country under customs tax laws. In general, high declared values generate relatively high duties. If the declared value is too lower than the actual value, a relatively high duty will also be incurred. If the recipient refuses to pay the customs duty, the duty will automatically be borne by the sender.
Over-length/over-weight cargo surcharge: For cargoes with single piece weight over 70kg (excluding 70kg) or any side length over 120cm, an over-length/over-weight operation fee of RMB300/ticket will be charged, plus fuel surcharge for the month.
Tariff prepayment service fee: Shipper prepayment of tariff (DDP), the service fee for paying tariff on a third party account is RMB150 per ticket.
Address change surcharge: If the delivery fails due to address error and DHL is required to modify the address and deliver successfully, 150RMB / ticket + fuel surcharge of the current month will be charged.
Surcharge for high-risk areas: 185RMB / ticket, plus fuel charge of the current month. The cost includes Afghanistan, Burundi, Iraq, Libya, Mali, Niger, South Sultan, Syria and Yemen. The surcharge in high-risk areas shall be used as the calculation base of fuel surcharge.
Restricted destination surcharge: 185RMB / ticket. Countries subject to this fee include: Central African Republic, Democratic Republic of Congo, Eritrea, Iran, Iraq, North Korea, Libya, Libya, Somalia, Sudan, Syria and Yemen.
Separate customs clearance service fee: 200RMB / ticket.
Return fee: If the package is returned to the sender because the recipient cannot sign, the package cannot enter the destination customs or fails to provide processing advice within the specified period, the shipping cost from the destination country back to Hong Kong or Shenzhen will be borne by the sender.
FAQ
The U.S. Customs standard for determining the value of goods is FOB (free on board), which means that only the cost of goods is calculated. Goods with a declared value of less than $800 are not subject to customs duties, and goods with a declared value of more than $800 are subject to customs duties.
